Adding another pump

Already a DropStop customer? You can add a pump for each of your properties from inside the app. Each one gets its own plug, which we set up for that property's WiFi before we ship it.

Watch it

These are real screens from the DropStop app, with example property names. Press Play, or step through with Back and Next.

The DropStop app with the Account section open and Manage pumps highlighted. The Your pumps list with the Add a pump button highlighted. The WiFi form, headed Where should your plug connect? The WiFi form filled in, with the Send my WiFi details button highlighted. A confirmation: we'll build your new plug for that network and ship it ready to plug in. The pump list, with the new pump shown as queued. The pump list again, with Add a pump highlighted for a second pump. The pump list with two new pumps queued. The pump list after delivery, with all three pumps online. The dashboard for Property 2, with the pump switcher at the top highlighted.
Step 1 of 11

Open Manage pumps

In the DropStop app, scroll to the bottom, open Account and tap Manage pumps.

Before you start

Step by step

  1. 1

    Open Manage pumps

    In the DropStop app, scroll to the bottom, open Account and tap Manage pumps.

  2. 2

    Tap Add a pump

    This opens Stripe's secure checkout. Pay for the new plug and enter the address to ship it to. The plug includes its first months of monitoring, and after that each pump is billed at $5 a month on its own.

  3. 3

    Tell us where it's going

    You come straight back to the app and the WiFi form opens by itself. Enter the property name (we print it on the plug's label), then that property's WiFi name and password. Type them exactly, and check zeros against letter O's. Tap Send my WiFi details.

  4. 4

    We build it and ship it

    The new pump shows in your pump list as queued, then being built, then in transit.

  5. 5

    Plug it in at the property

    Plug the DropStop plug into the wall at the property printed on its label, and plug the pump into it. Within a minute or two it appears in your pump list. Tap the pump name at the top of the screen to switch between properties.

Adding more than one

You don't have to wait for the first one. Each Add a pump is its own purchase and its own plug, and neither waits for the other. Buy the first and send its WiFi, then buy the next and send its WiFi. We build them all and they can ship together.

If you pay for several before sending any WiFi details, that's fine too. Each one waits in your pump list as New pump · tap to send its WiFi details. Tap each row and fill in the WiFi for that property.

Two new pumps in the list, each asking for its WiFi details.

Each plug is set up for one property's WiFi, so plug each one in where its label says. A plug at the wrong property can't find its network.

Switching between pumps

Once you have more than one pump, the name of the pump you're looking at sits at the top of the app. Tap it to see all your pumps at once, with whether each one is idle or running right now, then tap a pump to open its dashboard. The app remembers the last one you looked at.

The dashboard for Property 2, with the pump name at the top highlighted.
Tap the pump name at the top.
The pump list: Home and Property 2 idle, Property 3 running.
Pick the property you want to see.

Every pump is watched all the time. Switching only changes which pump the screen shows. Alerts keep coming for all of them, and each alert's title names the pump it's about, so you know which property to check.